Scottish Dental

• My role as treatment co-ordinator

  The job is still in its infancy but may become as common as that of practice manager words: SUSIE ANDERSON… Read more

  August 15, 2019 / management

• The perils of wilful blindness

  

  Open your eyes, practice a bit of self-honesty and self-awareness to re-energise yourself and your practising career Wilful blindness is… Read more

  August 15, 2019 / management

• Recruit, induct, develop

  Assembling an effective team is vital for both growing a practice and building a group Following on from JUNE’S article,… Read more

  August 15, 2019 / management

• There’s no “just a…” in dentistry

  

  Every visit to the dentist – no matter how minor – is important to the patient, who should fully understand… Read more

  June 17, 2019 / management

• Problem Patients come with greater risks

  

  MDDUS Case study Mr D, a young male adult patient, has a history of poor dental care. He had a… Read more

  June 17, 2019 / management

• Outsource, automate, delegate

  

  Does this sound like you? You receive texts from 6.30am from nurses telling you they are sick and can’t work… Read more

  April 11, 2019 / management

• MDDUS CASE STUDY: Permanent nerve injury

  DAY ONE Mr T attends his dental surgery complaining of pain in his lower left canine tooth. The dentist –… Read more

  February 12, 2019 / management

• Get ahead. Start your 2020 vision now

  

  My grandmother described New Year’s Resolutions as “piecrust promises – easily made, easily broken”. With dawn of 2019, probably with… Read more

  February 12, 2019 / management

• It’s the sales, stupid!

  

  Governments stand and fall by the economy (many believe), and hence James Carville’s now infamous phrase, ‘It’s the economy, stupid’,… Read more

  February 12, 2019 / management

• Ask yourself ‘are you asking the right questions?’

  One of the big plus sides to social media in recent years has been the comparative ease of networking with… Read more

  February 12, 2019 / management

Management

• MDDUS CASE STUDY: Crown Claim

  DAY ONE Mr K is a 32-year-old sales manager and attends the dental surgery dissatisfied with the appearance of a… Read more

  December 18, 2018 / management

• Don’t let walk-ins just walk out again

  

  Whenever I get the chance I drop into a practice and ask for an appointment. Last weekend I was in… Read more

  December 18, 2018 / management

• Leadership when there’s no one following you

  

  “Leadership” is a current big buzzword in dentistry. If you read the often confusing guidelines that pour out of the… Read more

  December 18, 2018 / management

• The dos and don’ts of social media

  The Oxford English Dictionary (2016) defines social media as “websites and applications that enable users to create and share content… Read more

  December 18, 2018 / management

• The implications of two little words

  

  Consent comes in many different shapes and sizes and can be applied widely in our 21st-century lifestyle. When we ladies… Read more

  October 3, 2018 / management

• MDDUS case study: supervised neglect

  

  Aubrey Craig, Head of the Dental Division at MDUS

  Day one A 53-year-old man – Mr T – attends his dental surgery for an emergency appointment with swelling in… Read more

  October 3, 2018 / management

• The resilient dental practice

  

  Alun K Rees, The Dental Business Coach

  Dentistry is tough. Treating conscious patients by carrying out procedures to a technically high standard in a sensitive area is… Read more

  October 3, 2018 / management

• What does practice growth mean to you?

  

  Growth is talked about often, whether in relation to a dental practice or the economy as a whole. But do… Read more

  October 3, 2018 / management

• Beware of taxman’s double whammy

  For many dentists, January is a painful month as it represents one of two pinch points in the tax calendar,… Read more

  April 4, 2018 / management

• How well is your practice performing?

  Arecent report published by IBIS World which focused on the dental industry and dental practices across the UK highlighted some… Read more

  April 4, 2018 / management