Outsource, automate, delegate
Does this sound like you? You receive texts from 6.30am from nurses telling you they are sick and can’t work… Read more
MDDUS CASE STUDY: Permanent nerve injury
DAY ONE Mr T attends his dental surgery complaining of pain in his lower left canine tooth. The dentist –… Read more
Get ahead. Start your 2020 vision now
My grandmother described New Year’s Resolutions as “piecrust promises – easily made, easily broken”. With dawn of 2019, probably with… Read more
It’s the sales, stupid!
Governments stand and fall by the economy (many believe), and hence James Carville’s now infamous phrase, ‘It’s the economy, stupid’,… Read more
Ask yourself ‘are you asking the right questions?’
One of the big plus sides to social media in recent years has been the comparative ease of networking with… Read more
MDDUS CASE STUDY: Crown Claim
DAY ONE Mr K is a 32-year-old sales manager and attends the dental surgery dissatisfied with the appearance of a… Read more
Don’t let walk-ins just walk out again
Whenever I get the chance I drop into a practice and ask for an appointment. Last weekend I was in… Read more
Leadership when there’s no one following you
“Leadership” is a current big buzzword in dentistry. If you read the often confusing guidelines that pour out of the… Read more
The implications of two little words
Consent comes in many different shapes and sizes and can be applied widely in our 21st-century lifestyle. When we ladies… Read more
Management
MDDUS case study: supervised neglect
Aubrey Craig, Head of the Dental Division at MDUS
Day one A 53-year-old man – Mr T – attends his dental surgery for an emergency appointment with swelling in… Read more
The resilient dental practice
Alun K Rees, The Dental Business Coach
Dentistry is tough. Treating conscious patients by carrying out procedures to a technically high standard in a sensitive area is… Read more
What does practice growth mean to you?
Growth is talked about often, whether in relation to a dental practice or the economy as a whole. But do… Read more
Beware of taxman’s double whammy
For many dentists, January is a painful month as it represents one of two pinch points in the tax calendar,… Read more
How well is your practice performing?
Arecent report published by IBIS World which focused on the dental industry and dental practices across the UK highlighted some… Read more
Looking forward to future possibilities
We have recently conducted our annual performance appraisals and it never ceases to amaze me the fear and dread it… Read more
The pathway to practice management
In my earlier years as a practice manager, from time to time people used to ask me how I got… Read more
What are your options?
With such a buoyant market, most dentists probably know someone interested in buying their practice. However, does selling to that… Read more
How to be a good manager
This issue I’m going to look at some of the vital qualities needed to be a good manager (or boss).… Read more
NHS pension versus personal pension
Associates starting their first self-employed NHS job remain members of the NHS pension scheme despite giving up their employed status.… Read more
Rewarding staff
Much has been written on the sometimes thorny subject of rewarding staff – so, here’s my insider’s tips on the… Read more
The Art of the Interview
In my previous article ‘To hire or not to hire’ I wrote about recruitment and how to attract the right… Read more
Buying a practice? What to consider
Buying a dental practice is exciting and potentially stressful. However, with careful planning, your advisers can help you to appraise… Read more
To hire or not to hire…
In this issue I want to delve in the minefield that is recruitment, and ask the question: “Can we really… Read more
How to avoid nasty surprises when buying a practice
There is no doubt that the values of practices are at their highest ever. Because of this, buyers need to… Read more
There’s still time to act
Tricia Halliday, Tax Director, Martin Aitken and Co
The tax year ends on Wednesday 5 April 2017, over a week before Easter. At the time of writing, the… Read more
Demystifying SEO
In my previous article, I wrote about setting up a new website for the practice, and my experiences of this… Read more
Brexit guidance for investors
Ian Finch is a Director at Martin Aitken Financial Services
While experts are advising a “wait and see” approach in the wake of the summer’s EU Referendum, there are some things to look out for in the short term Read more
Building rapport
Ashley Latter
The most important communication skills that will help you create lifelong relationships with both your staff and patients Read more
Invest in yourself
Never has it been more important to invest in yourself. I bet you’ve heard that line a thousand times in… Read more