Outsource, automate, delegate
Does this sound like you? You receive texts from 6.30am from nurses telling you they are sick and can’t work…
Categories for Management
MDDUS Case study: Instrument failure
DAY ONE Mr Z attends the dental surgery of Ms J complaining of pain in a lower right tooth, 46.…
MDDUS CASE STUDY: Permanent nerve injury
DAY ONE Mr T attends his dental surgery complaining of pain in his lower left canine tooth. The dentist –…
Get ahead. Start your 2020 vision now
My grandmother described New Year’s Resolutions as “piecrust promises – easily made, easily broken”. With dawn of 2019, probably with…
It’s the sales, stupid!
Governments stand and fall by the economy (many believe), and hence James Carville’s now infamous phrase, ‘It’s the economy, stupid’,…
Ask yourself ‘are you asking the right questions?’
One of the big plus sides to social media in recent years has been the comparative ease of networking with…
New job – new financial decisions
Many new associates and Dental Core Training (DCT) dentists taking stock of new jobs started in late summer. Getting used…
MDDUS CASE STUDY: Crown Claim
DAY ONE Mr K is a 32-year-old sales manager and attends the dental surgery dissatisfied with the appearance of a…
Don’t let walk-ins just walk out again
Whenever I get the chance I drop into a practice and ask for an appointment. Last weekend I was in…
Leadership when there’s no one following you
“Leadership” is a current big buzzword in dentistry. If you read the often confusing guidelines that pour out of the…