Jill joins journey to success

23 July, 2019 / featured
 In association with Patient Plan Direct  

As Patient Plan Direct continues its rapid expansion, the plan provider’s latest high-level recruit explains why she is excited about business opportunities in Scotland

The UK’s most cost-effective major plan provider Patient Plan Direct has expanded with the organisation’s first dedicated business development hire based near Glasgow. This news comes after a period of rapid growth, with the last 12 months seeing the provider celebrate its 10th anniversary and the team double in size.

Jill Taylor has joined as Business Development Manager covering Scotland. Bringing a wealth of industry experience to the business, Jill has had a lengthy career in practice as both a dental nurse and a practice manager. 

Jill had various industry roles and is former President of the Association of Dental Administrators and Managers (ADAM). Jill has also previously been a judge at the ADAM Awards.

We found out a little more about Jill and what she hopes to achieve in her new role: 

Why did you choose to join Patient Plan Direct?

I believe in the Patient Plan Direct business model and motto – your patients, your plan. I thought this was an amazing opportunity to bring this proposition to Scotland, and I wanted to be a part of the journey from the start. I’d previously done some work with practices that were clients too and could see the great service they received for a reasonable cost, which resonated with me.

How did you get into the dentistry sector?

I went into the industry pretty much straight after school. I had a chance meeting with a careers officer who recommended I try it, and I also had a friend who was a dental nurse who thoroughly enjoyed it – it intrigued and excited me, so I thought why not?

What have you enjoyed in your role so far?

Our admin fees start from £1 per patient per month so nothing beats the look on a client’s face when I’ve calculated the annual savings they could make by working with us. The team has been really welcoming and fantastic to work with too. We’re an independent company so are a close team who really support each other. 

What do you hope to achieve?

Ultimately great success, both for the business and for my own career development. I can’t wait to spread the Patient Plan Direct word and sign up lots of practices across Scotland – saving these practices lots of money, while also growing their brand’s awareness to increase patient numbers.


Patient Plan Direct provides low-cost plan administration with a personal service. To find out more visit patientplandirect.co.uk or call 0344 848 6888 to arrange a meeting with Jill.

Tags: 2019 / patient plan direct / Scottish Dental Magazine

Categories: Magazine

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